Standard turnaround: 5–7 days. Need it sooner? Rush orders available — just let us know your event date.
QUESTIONS ANSWERED
Everything you need to
know.
How far in advance should I order?
We recommend ordering at least 2 weeks before your event. Standard turnaround is 5–7 days, but we always suggest extra buffer time for peace of mind.
Which scents are available?
Custom labels are available for Kaui Classic scents only: Kaui Signature, Cibelli, Dylan, and Iris.
Do you provide label design?
Yes — we handle the design for you. Just send us your event details and theme, and our team will create a label proof for your approval before production.
Is rush processing available?
Yes, for urgent orders. Rush fees apply depending on quantity and timeline. Contact us directly and we'll do our best to accommodate.
Are the colognes safe for babies at the event?
Kaui Classic is DEET-free, paraben-free, and safe for newborns - perfect for christenings and children's parties.
Can I see a sample before committing?
We provide a digital label proof before production. For large orders (100+), sample bottles may be arranged — ask us when you enquire.